Home >

Customer Character Patterns Reflected In The Voice Of Communication

2014/2/12 12:25:00 40

VoiceCustomerPersonality Pattern

< p > voice reflects the language style and rhythm of the parties when speaking.

The habit of speaking reveals the psychological characteristics of < a href= "//www.sjfzxm.com/news/index_s.asp > Customer < /a >, so we can see his character from the voice of the customer.

< /p >


< p > < strong > 1, good at using respectful terms, < /strong > /p >


< p > this kind of customer is more sleek and sophisticated. They have a good insight into people and can feel their mood and then do what they like.

Therefore, sales staff should pay attention to such customers, not to be confused by customers and lose the right judgement.

< /p >


< p > < strong > 2; customer who is good at using polite language < /strong > < /p >


< p > this kind of customer has certain knowledge and cultural accomplishment, can give others enough respect and understanding, his mind is broadened and has certain tolerance.

Salesmen can feel very relaxed with such customers and learn from them the wisdom and skills to get along with others.

< /p >


< p > < strong > 3, speaking very concise customer < /strong > /p >


< p > this kind of customer is characterized by openness, openness and generosity. He acts quite simply and decisively. He can do everything he can and can afford it. He never hesitates, he is very aggressive.

Salespeople can easily grasp what their needs are.

< /p >


< p > < strong > 4, speaking procrastinating customer < /strong > /p >


< p > this kind of customer is weak in character and has a weak sense of responsibility. It is easy to shirk and escape when things happen, but the son is relatively small, and he is always fussy about trivial matters.

Sales staff face the most taboo of such a customer in endless debate, we must put the words on the point.

< /p >


< p > < strong > 5, speaking habits in dialect customers < /strong > < /p >


< p > this kind of customer is affectionate and very emotional. He has a strong self-confidence and a certain courage and courage.

Salesmen can deal with them by using the bargaining chip of emotion, and sow the seeds of affection.

< /p >


< p > strong > 6, good at comforting their customers < /strong > /p >


< p > this kind of customer is quick witted and has deep and correct understanding and understanding of human nature and worldly wisdom, and is easy to resonate with them.

Therefore, with this kind of customers, we can develop into intimate friends.

< /p >


< p > < strong > 7, good customer, < /strong > /p >


< p > self consciousness is strong, often self righteous, self cunning, has a strong desire to express, hoping to attract others' attention and show off.

The fundamental thing to deal with such customers is to satisfy their a href= "//www.sjfzxm.com" > psychological /a, and to cater for them.

< /p >


< p > strong > 8, and slander others' customers < /strong > /p >


< p > this kind of client is narrow minded and can not tolerate others to live better than themselves, jealous and strong.

To deal with such clients, you must be good at concealment your talents and show your ordinary side so as to avoid causing suspicion.

< /p >


< p > strong > 9, speaking sour customer < /strong > /p >


< p > this kind of customer is not respectful of others, and lacks the necessary "a href=" //www.sjfzxm.com/news/index_h.asp "politeness < /a", which is especially picky to others and never seems satisfactory.

Such customers will be disliked by the people around them, and their relationships are not very good, but they themselves can not realize this.

< /p >

  • Related reading

Interpreting The 12 Principles Of Business Etiquette In Foreign Countries

Communication
|
2014/2/12 11:33:00
61

Workplace Communication: How To Reduce And Avoid Conflicts With Leaders

Communication
|
2014/1/26 13:41:00
23

Build A Good Relationship And Make The Workplace A Pleasant Journey.

Communication
|
2014/1/24 17:49:00
18

Analyze The Law Of Survival In The Workplace And Teach You How To Accumulate Connections.

Communication
|
2014/1/24 17:02:00
15

Four Interesting Psychological Effects In Interpersonal Communication

Communication
|
2014/1/18 16:47:00
17
Read the next article

ACN Today's Quotation: Asia Acrylonitrile Market (2014-02-11)

Because of the resumption of the Chinese market, buyers began to look for cargo before the planned overhaul. This week, the price of acrylonitrile stagnant in the Far East during the Spring Festival is on the rise. However, due to the rising price of propylene, the production profit this week dropped by 23 US dollars to 168 US dollars per ton compared with the 11 month high of last Tuesday. Now let's take a look at the details.